01
Overview & Scope
Welcome to Scetchap Info. We develop advanced 3D interior design and home modeling software tailored for architects, interior decorators, engineers, and homeowners. This Privacy Policy governs your use of our desktop solutions, cloud rendering tools, ready-to-use 3D template libraries, and related web interfaces.
We are dedicated to respecting your privacy, protecting proprietary architectural plans, and ensuring full transparency regarding the transmission and storage of personal records.
Core Privacy Promise:
We never monetize, sell, or rent your private interior blueprints, proprietary room plans, or personal data to third parties.
02
Data We Collect
To provide high-performance 3D rendering and synchronized cross-device cloud projects, we collect specific categories of information:
Account Credentials
Full name, business email address, organization name, authentication tokens, and billing records required for active subscription licenses.
Project Data
3D room dimensions, material texture preferences, furniture layout blueprints, and uploaded CAD/BIM floor plans synced via our cloud storage.
Hardware & Performance
GPU specs, graphics driver versions, CPU architecture, crash dump diagnostics, and rendering benchmark logs used to enhance software stability.
Usage Metrics
Feature engagement metrics, plugin utilization, IP address, device location approximation, and session timestamps.
03
How We Use Data
Collected information is processed under legal bases outlined by global data standards including GDPR and CCPA:
- Rendering & Cloud Synchronization: Processing real-time photorealistic light simulations and synchronization of 3D room projects across desktop and web editors.
- License Management: Verifying software license authenticity, preventing unauthorized account takeovers, and processing tier renewals.
- Performance Optimization: Analyzing GPU rendering efficiency and diagnosing shader errors across diverse system configurations.
- Customer Support: Troubleshooting support tickets submitted through our Help Center.
- Security Auditing: Safeguarding systems against distributed attacks, unauthorized access, and malicious code insertion.
04
3D Model Security & Confidentiality
Architectural drafts and interior blueprints constitute critical proprietary assets. Scetchap Info applies enterprise-grade cryptographic standards to safeguard all user data:
AES-256 Cloud Encryption
All 3D models, textures, and custom asset libraries stored within Scetchap Cloud are encrypted at rest using AES-256 protocols.
TLS 1.3 Transmission Security
Data in transit between your local modeling workstation and our rendering clusters operates exclusively over secure TLS 1.3 channels.
05
Third-Party Sharing & Processors
We do not sell user information. We only share specific data fragments with vetted infrastructure processors under strict confidentiality contracts:
| Processor Type |
Purpose |
Data Transferred |
| Cloud Infrastructure |
High-speed model rendering and distributed storage |
Encrypted model binary files, rendering parameters |
| Payment Gateways |
Secure billing and recurring subscription invoicing |
Encrypted payment tokens, billing name, tax IDs |
| Analytics & Logging |
Crash diagnostics and performance optimization |
Hardware IDs, OS build numbers, anonymous telemetry |
06
Your Privacy Rights
Regardless of your geographical location, Scetchap Info provides clear controls over your personal profile and creative files:
Data Portability
Request a complete export of your account profile, project metadata, and saved room templates in standard JSON and OBJ formats.
Right to Erasure
Instruct us to permanently wipe your user credentials, cloud files, and design history from our backup registries.
Rectification
Update or correct outdated licensing profiles, billing references, or studio collaborator permissions directly in your dashboard.
Opt-Out of Telemetry
Toggle off optional diagnostic sharing inside the software preferences panel under the System & Telemetry tab.
To invoke any of these rights, review our Terms of Use or reach out through our dedicated communication channel below.
07
Cookies & Local Storage
Our web platform utilizes essential and preference cookies to preserve UI configurations, current 3D viewport dark/light canvas preferences, and active authentication sessions.
You can adjust browser settings to reject optional cookies. However, essential cookies remain necessary to maintain software license integrity and cloud sync services.
08
Contact & Inquiries
For inquiries regarding data compliance, cloud file deletion, or regulatory compliance requests, please get in touch with our Data Protection Officer: